Account Management Archives - SearchStax Docs Documentation Fri, 08 Sep 2023 14:54:43 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://www.searchstax.com/docs/wp-content/uploads/2023/10/cropped-favicon-32x32.png Account Management Archives - SearchStax Docs 32 32 Overview https://www.searchstax.com/docs/searchstudio/account-management-overview/ Mon, 22 May 2023 17:36:12 +0000 https://www.searchstax.com/docs/?post_type=searchstudio&p=15469 Account Management Overview Studio > Administration > Account Management > Overview Use these links to manage your SearchStax Studio account: Questions? Do not hesitate to contact the SearchStax Support Desk.

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Account Management Overview

Studio > Administration > Account Management > Overview


Use these links to manage your SearchStax Studio account:

Questions?

Do not hesitate to contact the SearchStax Support Desk.

The post Overview appeared first on SearchStax Docs.

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Managing Users https://www.searchstax.com/docs/searchstudio/searchstax-studio-managing-users/ Mon, 08 Mar 2021 10:22:44 +0000 https://site-qa.searchstax.com/knowledgecenter/?post_type=site_search&p=7701 Managing Users Studio > Account Menu > Team Go to the Account menu in the upper right corner of the SearchStax Studio screen (all screens have it). Pull down the… Continue reading Managing Users

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Managing Users

Studio > Account Menu > Team


Go to the Account menu in the upper right corner of the SearchStax Studio screen (all screens have it). Pull down the menu and select Team.

This opens a list of your team members, including a button for inviting a coworker to enroll as a team member. 

Inviting a team member requires only the person’s email address. The invitation is good for 24 hours, after which the Invite Status changes to “expired.” 

Your account has a maximum number of members. Contact SearchStax Support if you need to raise this limit. 

Once invited, the new member receives an email message asking them to follow a link to securely register a password. (Two-factor authentication is an option.) After that step is complete, they can use the new credentials to log into the Studio.

To reinvite a user who missed the time limit, check the box beside their name and click the “reinvite” icon . There is also a trashcan icon if you would like to remove the user from the account.

Questions?

Do not hesitate to contact the SearchStax Support Desk.

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Cancel App Subscription https://www.searchstax.com/docs/searchstudio/searchstax-studio-account-delete/ Wed, 06 Oct 2021 15:29:44 +0000 https://www.searchstax.com/docs/?post_type=searchstudio&p=9861 Cancel a SearchStax Studio App Subscription Studio > Account Menu > Billing & Payments > Subscriptions The account Owner can delete a Search App (and subscription) at the touch of… Continue reading Cancel App Subscription

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Cancel a SearchStax Studio App Subscription

Studio > Account Menu > Billing & Payments > Subscriptions


The account Owner can delete a Search App (and subscription) at the touch of a button.

Navigate to the Account menu in the upper right corner of the screen. Select the Billing & Payments option. Select Subscriptions in the left navigation menu. Select the appropriate App from the drop-down list. Click the Cancel Subscription link in the Subscription table.

Depending on the current subscriptions in an account, the Cancel Subscription link will do the following:

  • Free Trial, Professional, and Business plans will take users through a route in which they are given a statement on what will happen to their app once they cancel before confirming.
  • Enterprise plans will take users to the support ticket creation page.

Note that App deletion cannot be reversed, and could involve erasing months of accumulated user data. Proceed with caution.

Questions?

Do not hesitate to contact the SearchStax Support Desk.

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Close Account https://www.searchstax.com/docs/searchstudio/searchstax-studio-close-account/ Tue, 23 Aug 2022 19:43:06 +0000 https://www.searchstax.com/docs/?post_type=searchstudio&p=12477 Close a SearchStax Studio Account Studio > Account Menu > My Profile If you create a SearchStax Studio account by mistake, or you wish to terminate it for any reason,… Continue reading Close Account

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Close a SearchStax Studio Account

Studio > Account Menu > My Profile


If you create a SearchStax Studio account by mistake, or you wish to terminate it for any reason, this page shows you how.

Note that this ability is restricted to the Account Owner only. People who have been invited to share in the account cannot delete it.

Open the Account menu in the upper right corner of the screen. Select the My Profile option.

Scroll to the bottom and click the big red button.

If you are not the Account Owner, that button will not appear for you.

Questions?

Do not hesitate to contact the SearchStax Support Desk.

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